Return & Replacement Policy

At Vedic Sadhana Enterprises, we ensure that our customers receive only the highest quality products. Customer satisfaction and trust are our top priorities.

            🛡️ 7-Day Replacement Policy: If you receive a damaged, defective, or non-functional product at the time of delivery, we will replace it with a brand-new unit at no extra charge.
        

How to File a Replacement Claim

If you receive a defective or damaged counter, please follow these steps:

Timeline: Claims must be filed within 7 days of delivery.
Contact Us: Email our support at support@digitaljaapcounter.in or send a WhatsApp message to +91 8200713200.
Provide Details: Include your Order ID, name, and attach a brief photo or a short 5-second video showing the product's defect so that our support team can verify the issue.
Dispatching Replacement: Once verified, we will ship a brand-new functional counter to your shipping address within 24 to 48 hours at no additional charge.

Important Terms

This is a replacement-only policy. We do not offer cash refunds or returns under ordinary circumstances, but we guarantee a free replacement for defective units.
The item must be unused and kept in its original packaging to qualify for a replacement claim.

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